Posts By Intelligent Sourcing
-
News
Humanising the Customer Journey
When last did you share an insightful conversation with a bot? Chances are never, yes, they are powerful tools for increased...
-
Opinion
The combination of Konecta and Comdata creates a world leader in the sector
KONECTA, the leading provider of Spanish-speaking Customer Experience (CX) BPO solutions, has reached an agreement with the Italian company COMDATA to create...
-
2.9KImpact Sourcing Chapter UK&IWhy South African businesses should consider impact sourcing
Why should South African businesses consider impact sourcing? In conversation with Aeysha Coetzee-Ismail. The Covid pandemic has had an impact on every...
-
4.0KOpinionVentrica Appoints Iain Banks as new Chief Executive Officer
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as its new Chief...
-
2.7KNewsMetaverse Primer: What Is It and Where Can It Be Used
The Metaverse is an emerging concept that uses next-generation, advanced technologies such as Augmented Reality (AR) / Virtual Reality (VR), digital assets,...
-
6.1KOpinionQuantanite to celebrate Grand Opening of Newest World Class Customer Experience Centre in Johannesburg
Quantanite, a business process outsourcing (BPO) and customer experience (CX) solutions company, today announced the Grand Opening and ribbon cutting of its...
-
2.2KNewsStrategies for effective hybrid working
As the UK moves into the post-pandemic period, CX decision-makers are under pressure as never before to meet and exceed consumer demands....
-
3.8KNewsWinning with Vendor Ecosystems for Innovation
Outsourcing innovation, particularly for digital capabilities and processes, may be critical for survival, but it isn’t easy to generate results by doing...
-
2.4KDownloads5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing
Outsourcing services have transformed profoundly as a result of the pandemic; evolving client needs and operating models; the advent of new technologies...
-
3.1KFeaturesIntelligent Sourcing and CCP engage in strategic partnership to provide even more opportunity for vendors and enterprises in the CX critical hire space.
London Feb 2022: Intelligent Sourcing, the leading independent content platform for the sourcing community has engaged in a partnership with CCP (Contact...
