Posts By Intelligent Sourcing
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Opinion
ChatLingual accelerates global expansion with UK headquarters
ChatLingual, the global, multilingual contact centre platform provider, today announced new UK Headquarters as it expands its innovative solution to enable agents...
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321OpinionThe urgent need for moral leadership
In times of crisis, when uncertainty is rife, leaders who can inspire trust and temper anxiety are indispensable. Given how tumultuous the...
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1.2KDownloadsWith all the latest AI and RPA technologies available on the market its hard not to get swept up in a desire...
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575Downloads4Cs to Successfully Attain Business Agility in GBS Organizations
Business agility has taken center stage for enterprises as they strategize to quickly adapt and respond to market challenges and opportunities. Organizations...
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News
An innovative impact sourcing solution created and tailored for the GBS industry to create careers
” Imagine a world where the success of a business is not just measured in pounds and pence, but includes what it...
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News
Humanising the Customer Journey
When last did you share an insightful conversation with a bot? Chances are never, yes, they are powerful tools for increased...
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Opinion
The combination of Konecta and Comdata creates a world leader in the sector
KONECTA, the leading provider of Spanish-speaking Customer Experience (CX) BPO solutions, has reached an agreement with the Italian company COMDATA to create...
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452Impact Sourcing Chapter UK&I
Why South African businesses should consider impact sourcing
Why should South African businesses consider impact sourcing? In conversation with Aeysha Coetzee-Ismail. The Covid pandemic has had an impact on every...
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697OpinionVentrica Appoints Iain Banks as new Chief Executive Officer
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as its new Chief...
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757News
Metaverse Primer: What Is It and Where Can It Be Used
The Metaverse is an emerging concept that uses next-generation, advanced technologies such as Augmented Reality (AR) / Virtual Reality (VR), digital assets,...
