Posts By Intelligent Sourcing
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26WebinarsYour chatbot will talk to you now: The call centre, AI and Effortless CX.
2pm-3pm GMT: Thursday 12th November Want to explore how technologies such as automation, AI, Big Data and analytics are changing and improving...
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226DownloadsWith Spin-off, IBM Finally Embraces a Cloud and AI-first Future
IBM caused a stir in the market when it announced its plan to spin off the managed infrastructure services business of its...
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132WebinarsIS20: Advancing Impact Sourcing & socially responsible outsourcing (SRO)
Impact Sourcing and SRO are helping companies achieve their goals by creating economic inclusion and social impact through integrating poor and vulnerable...
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174OpinionABBYY Digital Intelligence selected by Paragon Customer Communications to drive digital transformation
ABBYY, a digital intelligence company, has announced a collaboration with Paragon Customer Communications – the leading provider of insightful customer communications solutions...
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280PodcastCX delivery from Mexico border communities
Nearshoring has been a popular CX and BPO option for many years, but what about super-nearshoring from the border between the US...
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330OpinionBPO’s muct attack e-commerce CX opportunity
There comes a time in every industry’s existence where it becomes so large and unwieldy that it splits off into subsections. This...
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375VideoThe Basics of How AI Works with Andrew Burgess
Joy Poole, Head of Executive Education at Emergence Partners is joined by AI strategist, author and speaker Andrew Burgess for a primer...
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196WebinarsSee what could be: 2025 Future scenarios for the office
Date: Thursday, October 22, 2020 Time: 11:00 AM ET / 8:00 AM PT Co-Sponsored by: Over the last several months, as a...
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201WebinarsThird Quarter 2020 Global ISG Index™
Thu, Oct 8, 2020 9:00 AM EDT (2:00 PM BST) Register to listen to the Third Quarter 2020 Global ISG Index™ call,...
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175WebinarsCX Strategy: What now?
October 27th – 3.00 PM CET / Duration: 60 Minutes In this webinar, global CX experts will share their insights and answer...
