October 3, 2023
What are your plans for Customer Service Week 2023? The annual celebration is underway this week from Monday to Friday. It initially...
September 29, 2023
I have published another book! This is the third book I have written with Terry Rybolt and Brian Pritchard since 2020. Our...
September 27, 2023
Uncomfortable conversations are part of life. Addressing the elephant in the room is never fun, but to avoid doing so only results...
September 4, 2023
Search engines are integrating it. Some writers are striking because of it. Recently, few topics have garnered as much attention as artificial...
August 30, 2023
Over the last two weeks, students across the country have been receiving their exam results, with some even brave enough to do...
In today’s dynamic world, there is often a tendency for current trends and realities to impede the progress of future advancements. Brands...
August 24, 2023
What is Impact Sourcing? The meaning of Impact Sourcing has evolved since the term emerged in the early 2000s. In a nutshell,...
August 14, 2023
There has been an abundance of discussion surrounding the freelance boom lately, to the point where it has gained its own label....
July 13, 2023
Today’s commercial reality is much different than even a few short years ago. In 2023, consumers and employees place a greater emphasis...
July 12, 2023
In today’s ever-evolving global economy, companies are increasingly recognizing the immense value of a diverse and inclusive workforce. However, sourcing and retaining...