The CCW Europe Summit is the leading meeting place for customer experience, customer contact and service leaders across Europe.
Taking place in Amsterdam, the Summit brings together 850+ senior professionals, 250+ expert speakers and leading technology and solution providers for three days of learning, networking and collaboration.
The CCW Europe Summit is designed for organisations navigating the next generation of customer experience, from AI and automation to digital transformation, customer journey design, employee experience, data, personalisation and the evolving role of the contact centre.
Attendees include senior leaders from some of Europe’s most recognised brands, alongside innovators and technology providers helping shape the future of CX. Through keynote sessions, interactive discussions, workshops, networking and peer-to-peer learning, the Summit gives leaders the opportunity to benchmark strategies, explore new technologies and learn directly from organisations tackling similar challenges.
More than a traditional conference, The CCW Europe Summit is a community built around practical insight, meaningful connections and real-world transformation.
Join Europe’s customer experience community in Amsterdam and discover the ideas, people and technologies redefining how organisations connect with their customers.
