Special Reports
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6.0KFeaturedImpact Sourcing-Creating opportunities for businesses and communities
Impact Sourcing continues to be a key driver for many businesses looking at outsourcing whilst working alongside their CSR. We are seeing...
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6.8KLocation, Location, Location – 2024 and beyond
No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring....
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5.6KFeaturedPodcastImpact Sourcing Report 2023 – Let’s make an impact together
One of the things that doesn’t get spoken about enough is the positive impact our industry provides. There are countless articles on...
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8.2KFeaturedCustomer Vulnerability: Supporting vulnerable clients during straitened times
This issue of our ‘Talking Sourcing’ special report focuses on Customer Vulnerability and dealing with customer in straitened times. Vulnerable customers are...
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8.0KFeaturedSpecial Report: The Offshore Business Model
No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring. ...
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7.9KDownloadsFeaturedWhat’s next for CX?
Without question, the past nearly three years have strained the customer management outsourcing community like no other period of time. The milestones...
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2.9KScotland: The growing opportunity
Offshoring and rightshoring come in many guises. The popular public image is of something driven by cost alone so core tasks end...
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5.7KFeatured
Impact Sourcing special report 2022
Impact Sourcing is something Intelligent Sourcing has always championed. From its early days of adoption in India under the banner of ‘Rural...
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12.3KDownloadsFeaturedGeorgia – A next-wave eastern European location for outsourcing excellence
Georgia’s competitive profile in voice and non-voice business process services and IT positions the country as a next-wave destination for sourcing services....
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9.1KJamaica: Gateway to the America’s
Jamaica is a country of extremes. It’s the place to which Ian Fleming retreated to write the James Bond books at his...
