February 12, 2024
No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring....
September 14, 2023
One of the things that doesn’t get spoken about enough is the positive impact our industry provides. There are countless articles on...
June 15, 2023
This issue of our ‘Talking Sourcing’ special report focuses on Customer Vulnerability and dealing with customer in straitened times. Vulnerable customers are...
March 6, 2023
No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring. ...
September 23, 2022
Without question, the past nearly three years have strained the customer management outsourcing community like no other period of time. The milestones...
February 7, 2022
Offshoring and rightshoring come in many guises. The popular public image is of something driven by cost alone so core tasks end...
February 3, 2022
Impact Sourcing is something Intelligent Sourcing has always championed. From its early days of adoption in India under the banner of ‘Rural...
August 3, 2021
Georgia’s competitive profile in voice and non-voice business process services and IT positions the country as a next-wave destination for sourcing services....
April 15, 2020
Jamaica is a country of extremes. It’s the place to which Ian Fleming retreated to write the James Bond books at his...
April 11, 2020
Outsourcing is all about saving money – as long as you’re doing it in the 1990s. More recently the imperative has evolved....