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Intelligent Sourcing

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Opinion

Work from Home: 3 underrated impacts we should be talking about

When COVID-19 pushed millions around the world to work from home, little focus was given at the time of urgency to the...

Summer of consolidation a hot one for BPOs

The trend toward consolidation in the CX outsourcing space has taken on a frenetic pace of late. With more action over the...

South Africa’s BPO sector surges on the back of global recovery

As world economies drive their COVID recovery plans and reopen markets, South Africa’s Business Process Outsourcing (BPO) sector has surged on the...

Impact Sourcing Chapter UK&I

Providing employment to very special contributors

Recruiting former members of the UK’s Armed Services is our way of supporting those prepared to put themselves in harm’s way on...

Impact Sourcing Chapter UK&I

Impact sourcing – the power to transform business and uplift communities

South Africa’s thriving Business Process Outsourcing (BPO) sector is primed to make impact sourcing an invaluable social compact for global businesses. With...

The client innovation challenge: Managing the vendor eco-system

To achieve a competitive edge, client firms have intensified their search for sources of innovation. Recent years have seen client firms trying...

Intelligent Sourcing is a multi media platform supplying information on all areas of ITO, BPO, Shared Services and Sourcing to decision making end users.

The content is built on thought leadership and opinion none of which is sales or marketing lead. The portfolio includes events, special reports, podcasts, video, news bulletins all linking back to our resource based website.

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News
Podcast: The next normal – Part 1: Building back better customer relationships

TTEC has arranged two forthcoming in-person events in partnership with our friends at Intelligent...
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Downloads
Getting your business in order through Integrated Order Management

The Order Management and Fulfillment (OMF) process is a foundational part of the supply...

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