Posts By Intelligent Sourcing
-
News
Face to face again
London, Horse Guards Hotel, a mild night in November – and Intelligent Sourcing was back in the room! Our dinner round-table debates...
-
3.2KNewsGoing environmental with your business efficiency measures
In an interview with the BBC last week Arnold Schwarzenegger, who as governor of California introduced the far reaching environmental legislation known...
-
5.5KNewsThe Next Normal – Part 2: Building Back Better Customer Relationships
Part 2 of our preview to our events in October and November in partnership with Intelligent Sourcing magazine, sees TTEC welcome Professor...
-
6.2KNewsPodcast: The next normal – Part 1: Building back better customer relationships
TTEC has arranged two forthcoming in-person events in partnership with our friends at Intelligent Sourcing magazine, with this latest podcast providing a...
-
3.8KDownloadsGetting your business in order through Integrated Order Management
The Order Management and Fulfillment (OMF) process is a foundational part of the supply chain, impacting every process, from manufacturing to logistics...
-
6.2KPodcastTalking Sourcing: Beyond Cloud
A few months ago we partnered with Capita to run a very successful webinar around the importance of cloud contact centre capabilities...
-
6.9KPodcastGig CX Debate: Who is really using the gig economy in CX and why?
In the past year, Peter Ryan and I have turned down at least three serious offers to sponsor our podcast, the CX...
-
3.7KOpinion
Work from Home: 3 underrated impacts we should be talking about
When COVID-19 pushed millions around the world to work from home, little focus was given at the time of urgency to the...
-
9.9KDownloadsGeorgia – A next-wave eastern European location for outsourcing excellence
Georgia’s competitive profile in voice and non-voice business process services and IT positions the country as a next-wave destination for sourcing services....
-
3.6KNewsSummer of consolidation a hot one for BPOs
The trend toward consolidation in the CX outsourcing space has taken on a frenetic pace of late. With more action over the...
