By Phil Tomlinson, SVP of Global Offerings for TaskUs The Business Process Outsourcing (BPO)...
2024 will be remembered as a “turning point” year, especially for the customer experience...
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Mark Hillary’s new book has just been published and this time he is exploring...
Over the past year, I’ve taken calls from women I’ve mentored—formerly incarcerated and working...
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What’s next for CX?
