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Intelligent Sourcing

Talking Sourcing
Talking Sourcing Events
- Past Events
Special Reports
Media
- Podcast
- Video
Impact Sourcing Chapter UK&I
Directory

New research underlines importance of accredited BPO providers

2026 CX & BPO Trends to Watch

Featured News

Talking Sourcing Opinion

718

New research underlines importance of accredited BPO providers

Following the release of new research, a leading industry expert has called on BPO...
553

2026 CX & BPO Trends to Watch

Welcome to 2026! In many ways, 2025 provided some clarity around the path of...
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The Next Evolution of Outsourcing

Go Digital or Go Home Fortune 500 companies across all industries are laser-focused on...
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Beyond GenAI: Why Agentic AI Is the Real Transformation Wave

Ethenta is a recently launched advisory company focused on helping companies understand and transform...
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AI Is Everywhere. Capability Isn’t: Why The Future of CX Belongs to Organisations Who Build the Right Teams

Why CX, BPO & GBS organisations need people, not platforms, to unlock AI’s full...

Special Reports

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Impact Sourcing-Creating opportunities for businesses and communities
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Location, Location, Location – 2024 and beyond

BPO locations special report
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Impact Sourcing Report 2023 – Let’s make an impact together
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Customer Vulnerability: Supporting vulnerable clients during straitened times
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Special Report: The Offshore Business Model

TALKING SOURCING EVENTS

Intelligent Sourcing is a multi media platform supplying information on all areas of ITO, BPO, Shared Services and Sourcing to decision making end users.

The content is built on thought leadership and opinion none of which is sales or marketing lead. The portfolio includes events, special reports, podcasts, video, news bulletins all linking back to our resource based website.

Popular Posts

2.1K

Opinion
AI Is Everywhere. Capability Isn’t: Why The Future of CX Belongs to Organisations Who Build the Right Teams

Why CX, BPO & GBS organisations need people, not platforms, to unlock AI’s full...
817

News
Interact launches South Africa research paper with Ryan Strategic Advisory

Interact’s latest research paper, created with Peter Ryan and Ryan Strategic Advisory, dives into...
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Opinion
Entrepreneurial Spirit is Essential for CX Outsourcing

In today’s customer management services sector, no one should underestimate the need for a...
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Opinion
New research underlines importance of accredited BPO providers

Following the release of new research, a leading industry expert has called on BPO...
703

News
Europe’s Best in Customer Contact Celebrated at the 25th ECCCSAs

The European customer contact community came together last night at the 25th edition of...

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