Despite its global persistence, the repeated failure of technology outsourcing to deliver the expected...
One big current idea is AI—artificial intelligence—where we seek to make computers do the...
A unique partnership between a growing business outsourcing provider and an environmental charity has...
Mergers and acquisitions denote an industry that is profitable, growing, and attractive—good health indicators...
India ranks first among enterprise CX decision-makers as their most favored choice for offshore...
Special Report: The Offshore Business Model
What’s next for CX?
Scotland: The growing opportunity
Impact Sourcing special report 2022
Georgia – A next-wave eastern European location for outsourcing excellence
View All Events