Impact Sourcing Chapter UK&I
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212Jon Yarlett – Impact Sourcing Alliance – The Role of Impact Sourcing In BPO and CX
September 14, 2023
Jon Yarlett is the founder and COO of Intelligent Sourcing magazine. He recently founded a new trade association focused on impact sourcing titled...
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186Impact Sourcing Report 2023 – Let’s make an impact together
One of the things that doesn’t get spoken about enough is the positive impact our industry provides. There are countless articles on...
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A brief history of Impact Sourcing and why it’s important
August 24, 2023
What is Impact Sourcing? The meaning of Impact Sourcing has evolved since the term emerged in the early 2000s. In a nutshell,...
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884From prison numbers to my people: My journey toward understanding incarceration
August 2, 2023
Social media is both a blessing and a curse for me. I love the connectivity it offers and the ability to engage...
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445Igniting change through social impact
July 13, 2023
IAOP is heading on location to the Sutherland CloudLABS on September 21 for this gathering of industry leaders and social impact advocates and...
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661
Over 40 Companies Commit to Provide Jobs & Training to More Than 250,000 Ukrainian and Other Refugees at Tent European Business Summit
Accenture, Adecco, Amazon, Generali, ISS, Marriott International, and Microsoft among leading businesses pledging to accelerate the economic integration of Ukrainian refugee women...
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1.2KFrom Incarceration to Empowerment: My Journey of Transformation Through Impact Sourcing
July 12, 2023
As a former inmate at the Arizona Women’s Prison, I spent ten years in an environment that could easily strip one of...
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683
Embracing Inclusivity: How Deaf Agents Transformed our eCommerce Customer Support
June 19, 2023
In the ever-evolving world of CX, businesses are continually striving to provide exceptional customer service while embracing inclusivity. At Call Lab, we...
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778
Impact sourcing has never been more critical: IAOP OWS23 takeaways
June 5, 2023
The return of IAOP’s Summit was the first in-person event since 2020 due to the Covid-19 pandemic. With a thoughtful relaunch, the...
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603500 permanent jobs created for unemployed youth in Cape Town
Shadow Careers is an impact sourcing and job creation initiative which originated in Mitchells Plain, Cape Town. Since 2020, along with their...
