All posts tagged "Downloads"
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1.9KDownloadsHow to Accelerate through Economic Disruption: Strategies for the UK&I and European Markets
The global macroeconomic environment has experienced considerable ups and downs in recent months. Europe and the UK and Ireland (UK&I), in particular,...
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3.9KDownloadsNew Report – Offshore BPO Confidence Index 2022
Ryan Strategic Advisory, in partnership with Cognitive Copy, is pleased to announce the publication of The Offshore BPO Confidence Index 2022. This document...
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4.3KNews
Scaling automation across the enterprise
Organizations around the world have been using automation more and more over the last several years. Increasing pressure on bottom lines, rising...
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3.6KNews
Becoming a Customer of Choice: How to Boost Your Supplier Relationships
Traditionally, the purpose of supplier management was to ensure outsourcing outcomes matched the intent of the contract. Now, as companies seek to...
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6.3KNewsWhat’s next for CX?
Without question, the past nearly three years have strained the customer management outsourcing community like no other period of time. The milestones...
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4.4KDownloads
Wisdom of the Crowd: The Gig Delivery Model in Trust and Safety
Gig workers are becoming increasingly ubiquitous in Trust and Safety (T&S) roles. At this point, gig workers are generally engaged in transactional...
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2.2KDownloads
Practitioner Perspectives: Top Employers for Tech Talent – Who is Winning the Tech Talent War?
In its inaugural edition of Top Employers for Tech Talent™, Everest Group ranked the leading US companies that employees perceive as the most...
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3.7KDownloadsWith all the latest AI and RPA technologies available on the market its hard not to get swept up in a desire...
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2.1KDownloads
4Cs to Successfully Attain Business Agility in GBS Organizations
Business agility has taken center stage for enterprises as they strategize to quickly adapt and respond to market challenges and opportunities. Organizations...
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2.3KNews
Metaverse Primer: What Is It and Where Can It Be Used
The Metaverse is an emerging concept that uses next-generation, advanced technologies such as Augmented Reality (AR) / Virtual Reality (VR), digital assets,...
