All posts tagged "Downloads"
-
1.2KDownloadsWhat Is The Value Of Social Sales In B2B Today?
Mark Hillary’s new book has just been published and this time he is exploring how companies sell to each other in the...
-
1.8KDownloadsLatest Research – The American Nearshore: 2024
Ryan Strategic Advisory is pleased to release its latest thought-leadership report, The American Nearshore: 2024. This document was written by Sean Goforth, Research Partner...
-
2.6KDownloadsLatest Research – Europe and the Nearshore: 2024
Ryan Strategic Advisory has released Europe and the Nearshore: 2024, its annual report that outlines the most important BPO trends related to Central &...
-
3.1KDownloads
Profiles in Emerging Outsourcer Success: 2024
Ryan Strategic Advisory is pleased to release Profiles in Emerging Outsourcer Success: 2024, the latest research identifying the most disruptive up-and-coming customer experience outsourcing...
-
1.7KDownloadsFostering Innovation During the Downturn
Organizations across industries and geographic regions have faced economic challenges due to the pandemic, macroeconomic conditions, and global disruptions. This circumstance has...
-
1.7KNewsWhere’s the Best European-Language Workforce?
Effective communication with customers in their native language has become increasingly important in customer support sourcing decisions. That’s why over the past...
-
1.8KNews
Nine employee experience solutions enterprises need – Is surviving the recession enough?
Macroeconomic uncertainties and the impending recession are compelling enterprises to take defensive measures such as shutting down businesses and laying off employees....
-
3.5KNewsMetaverse: the New Gateway to Enhance Stakeholder Experience
The advent of the World Wide Web transformed how people consume experiences. The affordability of the internet and the emergence of smartphones...
-
2.5KNewsThe most important CX trends to focus on in 2023
Quantanite recently published an ebook looking at our 2023 predictions for customer service and the broader customer experience (CX). What I really...
-
1.3KNews
Dawn of the Planet of the Bots
The marketing industry is facing strong headwinds for a variety of reasons – from the demise of third-party cookies to rapidly evolving...
