The COVID-19 pandemic has affected all industries, not the least of which being talent acquisition. The Contingent Workforce Management (CWM) outsourcing /...
IBM caused a stir in the market when it announced its plan to spin off the managed infrastructure services business of its...
One of the most potent levers enabling digital transformation in recent times is Intelligent Automation in Business Processes (IABP). Solution providers are...
As they plan recoveries and fortify business continuity plans, many business leaders are seeking to rebalance their sourcing models with a heavy...
With the impact of COVID-19 still threatening the economy, business leaders are facing pressure from every direction. An increase in long-term Work...
As the humanitarian, social, and business impact of COVID-19 continues to evolve and expand, ConnectAmericas is partnering with Neo Group to gather...
Beginning as a regional health crisis, COVID-19 has spread globally, creating a health crisis of historic proportions. Not only has the virus...
Everest Group’s 360-degree Enterprise Automation Playbook empowers enterprises with practical advice and guidance on how Intelligent Automation (IA) can help them develop a...
There is plenty of evidence to suggest that the global economy is on a path to recession. Most sectors will be impacted,...
Download this Strategy Guide from ttec and learn how making the move to an at-home agent model can benefit your company. To...