The Next Normal – Part 2: Building Back Better Customer Relationships

Part 2 of our preview to our events in October and November in partnership with Intelligent Sourcing magazine, sees TTEC welcome Professor Moira Clark, Director of The Henley Centre for Customer Management to chat with our host Mark Hillary. As a preview to the dinner events, Moira outlined some of the ideas she has been researching around building back better for ‘The Next Normal’ as the pandemic begins to ease.

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