Posts By Intelligent Sourcing
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2.7KImpact Sourcing Chapter UK&IDriving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy
By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers...
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4.3KNews
Metaverse: the New Gateway to Enhance Stakeholder Experience
The advent of the World Wide Web transformed how people consume experiences. The affordability of the internet and the emergence of smartphones...
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7.8KSpecial ReportsSpecial Report: The Offshore Business Model
No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring. ...
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4.1KNewsDoes GigCX Need An Image Reboot?
Over the past few years there has been a strong increase in interest in GigCX. In short, this is where home-based customer...
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4.5KNewsAccelerating Net-Zero Progress with Innovative Technology
Governments and enterprises have been doubling down on the development of their net-zero targets in recent years, seeking to demonstrate ambition and...
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5.4KNewsThe Arvato/British Gas scandal highlights the difference between accountability and responsibility
The British energy market regulator Ofgem, regularly publishes customer satisfaction data covering the entire energy market in the UK. The data is...
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2.6KNewsWhat the rise of Blockchain and the Metaverse means for customer experience
The metaverse concept has captured the imagination of futurists for decades. With the advancement of blockchain technology, developing a fully-realized metaverse is...
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6.6KNewsWhat are the benefits of Global Outsourcing?
Global versus local outsourcing Do they actually differ? Depends, really. There is no easy “yes” or “no” answer to the question. The...
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4.3KNewsHow to overcome recruitment problems in today’s financial industry
The financial sector is currently experiencing high staff shortages and attrition following the COVID-19 pandemic. According to the most recent statistics from...
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3.7KNewsThe most important CX trends to focus on in 2023
Quantanite recently published an ebook looking at our 2023 predictions for customer service and the broader customer experience (CX). What I really...
