Posts By Intelligent Sourcing
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2.1KOpinionRise of the Gig Economy: The Risks May Outweigh the Rewards
There has been an abundance of discussion surrounding the freelance boom lately, to the point where it has gained its own label....
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1.5KImpact Sourcing Chapter UK&IIgniting change through social impact
IAOP is heading on location to the Sutherland CloudLABS on September 21 for this gathering of industry leaders and social impact advocates and...
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2.0KImpact Sourcing Chapter UK&IOver 40 Companies Commit to Provide Jobs & Training to More Than 250,000 Ukrainian and Other Refugees at Tent European Business Summit
Accenture, Adecco, Amazon, Generali, ISS, Marriott International, and Microsoft among leading businesses pledging to accelerate the economic integration of Ukrainian refugee women...
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Opinion
Talent Management and Outsourcing: Unlocking the Potential of a Diverse Labour Market
In today’s ever-evolving global economy, companies are increasingly recognizing the immense value of a diverse and inclusive workforce. However, sourcing and retaining...
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1.5KVideoIbex goes from strength to strength in Jamaica
Jamie Vergara, VP Global Operations, IBEX was recently asked why the company had chosen to Invest in Jamaica. The following video highlights...
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3.2KImpact Sourcing Chapter UK&IFrom Incarceration to Empowerment: My Journey of Transformation Through Impact Sourcing
As a former inmate at the Arizona Women’s Prison, I spent ten years in an environment that could easily strip one of...
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3.1KOpinionThe Present And Near-Future For BPO
The Quantanite team was present at the recent CX Outsourcers conference in Glasgow, Scotland. The event focused exclusively on the Business Process...
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2.1KOpinion
Connecting communities – Why Impact Sourcing makes a lasting difference
With a mounting number of outsourcing businesses carefully studying how they can operate in more socially responsible ways, the Impact Sourcing recruitment...
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1.9KImpact Sourcing Chapter UK&I
Embracing Inclusivity: How Deaf Agents Transformed our eCommerce Customer Support
In the ever-evolving world of CX, businesses are continually striving to provide exceptional customer service while embracing inclusivity. At Call Lab, we...
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5.0KSpecial ReportsCustomer Vulnerability: Supporting vulnerable clients during straitened times
This issue of our ‘Talking Sourcing’ special report focuses on Customer Vulnerability and dealing with customer in straitened times. Vulnerable customers are...
