The return of IAOP’s Summit was the first in-person event since 2020 due to the Covid-19 pandemic. With a thoughtful relaunch, the...
Shadow Careers is an impact sourcing and job creation initiative which originated in Mitchells Plain, Cape Town. Since 2020, along with their...
This white paper is a guide for business process outsourcing (BPO) professionals on Environmental, Social, and Governance (ESG), with a particular focus...
Organizations across industries and geographic regions have faced economic challenges due to the pandemic, macroeconomic conditions, and global disruptions. This circumstance has...
The global CX leader is awarded for its significant impact through the practice of impact sourcing Foundever™, a global leader in the...
Sigma Connected provides career opportunities for the unemployed youth through its Impact Sourcing initiative, in partnership with Shadow Careers Three young adults...
Peter Ryan leads a discussion on the recent wave of M&A activity in the BPO industry. What does it mean for CX...
iContact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a...
A unique partnership between a growing business outsourcing provider and an environmental charity has seen 3,000 new trees planted in forests across...
Ready to help communities in need while helping your bottom line? Impact sourcing offers employment opportunities to marginalized populations, connecting you with...