Founded in 2002, GlowTouch is an emerging industry leader in contact center and technology outsourcing solutions. We help clients around the world scale their operations and seamlessly integrate customer success across their channels, platforms, and devices. Each customer touchpoint is our opportunity to create a positive impression, increase brand confidence, and build loyalty for our clients’ valued customer base.
Our 1,700 employees are the core of our “Putting People First” ethos and enable GlowTouch to deliver its superior omnichannel customer and technical support. We invest in developing each GlowTouch team member as individuals, not just employees. Our people receive ongoing education, soft skills development, and customer experience instruction. We also provide opportunities for certification in various technical programs through our robust training programs.
GlowTouch is a six-time Inc. 5000 honoree and certified Woman-Owned Business. Our President and Founder Vidya Ravichandran exemplifies our people-first culture and believes in equal opportunities for everyone. Impact sourcing is an integral initiative at GlowTouch that benefits both our clients and our communities.
The communities we live in and serve are essential to who we are as an organization. We established the GT Foundation in 2004 to provide philanthropic aid to impoverished populations. We spend a percentage of our annual company profits to provide quality health services, educational assistance, and employment opportunities to economically challenged families.
GlowTouch headquarters is in Louisville, KY, with additional locations in Mangalore and Bangalore, India. For more information, visit: www.GlowTouch.com.