Blockchain-verified credentials for the global remote CX workforce.
ATAC Global CX is a credentialing authority built for the global remote CX workforce. We certify work-from-home customer service agents through the CRSA (Certified Remote Service Agent), a credential that proves an agent is ready to handle live customer interactions from anywhere.
Each candidate completes a skills assessment plus the ATAC Call Readiness Simulator, a realistic voice-based evaluation that scores actual call handling rather than multiple-choice theory. Agents who pass earn a credential minted on the blockchain, making it tamper-proof and verifiable anywhere by any employer in seconds.
For the impact sourcing community, this matters. Talent in underserved and emerging markets often has the skills but lacks a recognized, portable way to prove it. The CRSA gives that talent an objective, borderless credential, and gives BPOs a faster, lower-risk way to identify and hire job-ready agents at scale.
We are borderless by design and ready in every market where remote CX works.
