Xceed Contact Center
Xceed is one of the leading BPO players in the EMEA region proudly managing various international & local programs; providing them with a wide array of contact center services, BPO consultation as well as Shared Services (HRO, FAO) in different languages such as; Arabic, English, French, German, Italian, Spanish, Greek, Russian, in addition to Turkish. Capitalizing on company ground breaking success, Xceed currently has 10,000 + Omni channel workstations in Egypt distributed among 7 sites , an additional site in Morocco with capacity of 1,000 Omni channel workstations in addition to expanding in Mauritius
Xceed prides itself on its ability to adopt disruptive technologies, such as RPA, AI, and predictive analytics. The company is also partnered with top security vendors to maximize data security for client intellectual property. This has allowed the company to optimize performance while maintaining best-in-class service quality, all while delivering superior quality and value to its clients.