May 13, 2020
The Covid-19 pandemic has radically altered the picture of “teamwork.” Outsourcing, like many professions, depends on creating a work environment where teams...
May 12, 2020
Last week, a story on outsourcing caught my attention. The Tennessee Valley Authority (TVA) – the largest United States government-owned power provider,...
May 11, 2020
Youth on the world’s youngest continent have something to say during this Covid-19 crisis: “Don’t just talk at us, talk with us...
April 29, 2020
As we slowly begin to take a deep breath with a downward trajectory of the pandemic, we need to look at how...
April 23, 2020
The Covid-19 pandemic has altered the business landscape for the world. Although, it is not as catastrophic as a meteor hitting the...
As TTEC announce their new e-book “Success begins at home”, Iain Banks, Regional VP International Markets shares with us how TTEC has...
COVID-19 and the challenges it presents have already impacted on so many of our organisations. Our priority, like many others, has been...
April 21, 2020
Since lockdown, it’s been easy to mythologise ‘normal’ as if the markets and economies generally were taking full advantage of what 21st...
April 20, 2020
Behind every digital transformation is a team of people who make it happen. This typically includes a C-suite sponsor backed up by...
April 14, 2020
A pandemic such as the coronavirus (COVID-19) outbreak challenges business continuity for any organisation. COVID-19 is taking over daily life for people...