Downloads
-
2.0KBetter than a crystal ball: insights into the future of talent
We are approaching a talent inflection point – in the not too distant future, current skills will be insufficient for the work...
-
Global CX blockchain report uncovers key CX and contact centre trends across different verticals
A global CX Blockchain Market Intelligence Report commissioned by The CX Blockchain Institute and compiled by specialist research firm Knowledge Executive, takes...
-
1.8K
The RPO Market Is Dynamic … and So Is Pricing
The Recruitment Process Outsourcing (RPO) market is rocking, with a vibrant service provider landscape, an enviable number of successful use cases, and...
-
1.9K
COLA: Don’t be caught without it
Over the term of an outsourced contract, the service provider could incur changes in the delivery cost, most often as a result...
