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3.2KThe Next Era in Talent Management: Leveraging a Once-in-a-Lifetime Strategic Shift
COVID-19 significantly disrupted lives, businesses, and how work is executed. As we slowly emerge from the pandemic, businesses are facing an unprecedented...
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2.0K
Getting your business in order through Integrated Order Management
The Order Management and Fulfillment (OMF) process is a foundational part of the supply chain, impacting every process, from manufacturing to logistics...
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4.4KGeorgia – A next-wave eastern European location for outsourcing excellence
Georgia’s competitive profile in voice and non-voice business process services and IT positions the country as a next-wave destination for sourcing services....
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2.1K
Federated Learning: Comparisons, Benefits and application
Organizations have identified Artificial Intelligence (AI) as a quintessential enabling layer in their digital transformations. As AI adoption increases, so too does...
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1.8K
Building a Healthy Transformation Pipeline through Hybrid Process Mining
Organizations across industries are increasingly adopting transformation levers such as automation and process re-engineering to build agile and resilient operations. However, many...
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1.4K
From dissatisfaction to delight: Sustaining client satisfaction in the post-pandemic world
Technology vendors emerged as true strategic partners to enterprises during COVID-19 in terms of helping them navigate the pandemic’s impact. These partnerships...
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2.1KPost Pandemic outsourcing trends for CEO’s
It has been a year into the pandemic, however, there is very little evidence and clarity as to how the outsourcing sector...
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1.3KRecession-proof your finance organization: Building business resiliency with digital intelligence
If ever there was a time for an organization to truly commit to digital transformation, this is it. Digital transformation within finance...
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1.8K
Business Process Services (BPS) 4.0: Heralding the Start of a New Era
Like most industries around the world, BPS was hit hard by the COVID-19 crisis. The industry’s initial response to the unprecedented disruption...
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1.4KResilience Perspectives Post 2020: Insights into how different industries dealt with the impact of the pandemic and lessons learnt
In 2008 when Lehman Brothers had just collapsed and the market looked like it would not recover, the world economy came to...
