August 8, 2022
The COVID-19 pandemic has changed the future of work as we know it. There are a number of challenges facing shared services...
August 1, 2022
In its inaugural edition of Top Employers for Tech Talent™, Everest Group ranked the leading US companies that employees perceive as the most...
May 6, 2022
With all the latest AI and RPA technologies available on the market its hard not to get swept up in a desire...
May 3, 2022
Business agility has taken center stage for enterprises as they strategize to quickly adapt and respond to market challenges and opportunities. Organizations...
March 1, 2022
Outsourcing services have transformed profoundly as a result of the pandemic; evolving client needs and operating models; the advent of new technologies...
December 1, 2021
COVID-19 significantly disrupted lives, businesses, and how work is executed. As we slowly emerge from the pandemic, businesses are facing an unprecedented...
September 1, 2021
The Order Management and Fulfillment (OMF) process is a foundational part of the supply chain, impacting every process, from manufacturing to logistics...
August 3, 2021
Georgia’s competitive profile in voice and non-voice business process services and IT positions the country as a next-wave destination for sourcing services....
June 2, 2021
Organizations have identified Artificial Intelligence (AI) as a quintessential enabling layer in their digital transformations. As AI adoption increases, so too does...
May 4, 2021
Organizations across industries are increasingly adopting transformation levers such as automation and process re-engineering to build agile and resilient operations. However, many...