All posts tagged "Multimedia"
-
1.6KImpact Sourcing Chapter UK&IImpact Sourcing – This is my story
Sigma Connected provides career opportunities for the unemployed youth through its Impact Sourcing initiative, in partnership with Shadow Careers Three young adults...
-
1.4KPodcastWhat Is Happening With BPO Mega-Consolidation?
Peter Ryan leads a discussion on the recent wave of M&A activity in the BPO industry. What does it mean for CX...
-
4.9KNewsThe Next Normal – Part 2: Building Back Better Customer Relationships
Part 2 of our preview to our events in October and November in partnership with Intelligent Sourcing magazine, sees TTEC welcome Professor...
-
5.6KNewsPodcast: The next normal – Part 1: Building back better customer relationships
TTEC has arranged two forthcoming in-person events in partnership with our friends at Intelligent Sourcing magazine, with this latest podcast providing a...
-
5.4KPodcastTalking Sourcing: Beyond Cloud
A few months ago we partnered with Capita to run a very successful webinar around the importance of cloud contact centre capabilities...
-
5.7KPodcast
Gig CX Debate: Who is really using the gig economy in CX and why?
In the past year, Peter Ryan and I have turned down at least three serious offers to sponsor our podcast, the CX...
-
4.2KImpact Sourcing Chapter UK&I
CX Files Special Edition: South Africa
Over the course of the last several days the situation in South Africa has degenerated badly through violence, looting and rioting. This...
-
5.0KPodcastBeyond the balance sheet: business and social value
Outsourcing is often perceived as a means of saving money and obviously if it doesn’t work as a business proposition it wouldn’t...
-
5.6KWebinarsABBYY Reimagine – It’s time to accelerate your business
Join us March 23-24, at ABBYY Reimagine – a virtual conference that will push leaders’ conventional understanding of intelligent automation and offer new strategies...
-
4.6KPodcast
CX Files: Do Energy And Utility Companies Even Think Of CX?
The latest CX Files podcast featured a focused on the energy and utilities sector – often a difficult industry for customer experience...
