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2.7KOpinionAre Metaverse Experiences the Future of Customer Support?
In today’s dynamic world, there is often a tendency for current trends and realities to impede the progress of future advancements. Brands...
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Impact Sourcing Chapter UK&I
A brief history of Impact Sourcing and why it’s important
What is Impact Sourcing? The meaning of Impact Sourcing has evolved since the term emerged in the early 2000s. In a nutshell,...
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2.8KOpinion
Rise of the Gig Economy: The Risks May Outweigh the Rewards
There has been an abundance of discussion surrounding the freelance boom lately, to the point where it has gained its own label....
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3.1KImpact Sourcing Chapter UK&IFrom prison numbers to my people: My journey toward understanding incarceration
Social media is both a blessing and a curse for me. I love the connectivity it offers and the ability to engage...
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2.0KImpact Sourcing Chapter UK&IIgniting change through social impact
IAOP is heading on location to the Sutherland CloudLABS on September 21 for this gathering of industry leaders and social impact advocates and...
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2.7KImpact Sourcing Chapter UK&IOver 40 Companies Commit to Provide Jobs & Training to More Than 250,000 Ukrainian and Other Refugees at Tent European Business Summit
Accenture, Adecco, Amazon, Generali, ISS, Marriott International, and Microsoft among leading businesses pledging to accelerate the economic integration of Ukrainian refugee women...
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3.9KOpinionESG essential to BPO competitiveness
Today’s commercial reality is much different than even a few short years ago. In 2023, consumers and employees place a greater emphasis...
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Opinion
Talent Management and Outsourcing: Unlocking the Potential of a Diverse Labour Market
In today’s ever-evolving global economy, companies are increasingly recognizing the immense value of a diverse and inclusive workforce. However, sourcing and retaining...
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2.3KVideoIbex goes from strength to strength in Jamaica
Jamie Vergara, VP Global Operations, IBEX was recently asked why the company had chosen to Invest in Jamaica. The following video highlights...
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4.4KImpact Sourcing Chapter UK&IFrom Incarceration to Empowerment: My Journey of Transformation Through Impact Sourcing
As a former inmate at the Arizona Women’s Prison, I spent ten years in an environment that could easily strip one of...
