Organizations across industries and geographic regions have faced economic challenges due to the pandemic, macroeconomic conditions, and global disruptions. This circumstance has...
The global CX leader is awarded for its significant impact through the practice of impact sourcing Foundever™, a global leader in the...
Sigma Connected provides career opportunities for the unemployed youth through its Impact Sourcing initiative, in partnership with Shadow Careers Three young adults...
Peter Ryan leads a discussion on the recent wave of M&A activity in the BPO industry. What does it mean for CX...
iContact BPO, a customer service call centre serving international markets notably in the US and Canada, and part of AlefBet Holdings group, has a...
A unique partnership between a growing business outsourcing provider and an environmental charity has seen 3,000 new trees planted in forests across...
Ready to help communities in need while helping your bottom line? Impact sourcing offers employment opportunities to marginalized populations, connecting you with...
Effective communication with customers in their native language has become increasingly important in customer support sourcing decisions. That’s why over the past...
The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive...
Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand...