A few months ago we partnered with Capita to run a very successful webinar around the importance of cloud contact centre capabilities and how this enables providers to offer more to clients.
With business continuity being key, it has become imperative to offer the right solutions
We were lucky enough to have a great panel including Aimie Chapple who spoke about the challenges around putting it all together.
Recently Aimee, along with her Capita colleagues, Gavin Goveia and Steve Watson was back with us to take part in our ‘Talking Sourcing’ series of podcasts about exactly what it can do for a business and where the benefits lie.
