Podcast

Near Futurist: How customer support and CX can be enhanced by artificial intelligence.

In the new episode of the Near Futurist, our editor’s independent podcast, Guy Clapperton talks to RealVNC about how customer support and customer experience can be enhanced by artificial intelligence and the Internet of Things – but how this mustn’t allow the technology to get in the way of human empathy and experience.

http://traffic.libsyn.com/nearfuturist/VPNing_into_things.mp3

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