Opinion Archives - Page 2 of 4 - Intelligent Sourcing

Normal Sucked. Let’s Make Sure New Normal Doesn’t.

Since lockdown, it’s been easy to mythologise ‘normal’ as if the markets and economies generally were taking full advantage of what 21st...

426

Your Digital Transformation Needs a Smart Vendor Strategy

Behind every digital transformation is a team of people who make it happen. This typically includes a C-suite sponsor backed up by...

314

Preparing for the Unexpected; Ways to keep business continuity

A pandemic such as the coronavirus (COVID-19) outbreak challenges business continuity for any organisation. COVID-19 is taking over daily life for people...

350

Coronavirus pandemic beckons BPO contingency planning

As the planet shakes amid the onset of the swift spreading coronavirus, no sector of the economy is immune. In the outsourced...

303

Outsourcers need to prepare for different recession scenarios

As COVID-19 ravages countries across the globe, outsourcers has risen to the challenge, with testimonials abounding about maintaining service levels for consumers while also...

278

Rapid shift to homeworking must be done prudently

As outsourcers around the world cope with the onslaught of the coronavirus pandemic, many face the delicate balancing act of embracing home-working while preserving business continuity....