The Recruitment Process Outsourcing (RPO) market is rocking, with a vibrant service provider landscape, an enviable number of successful use cases, and increasing leverage of next-generation technologies to optimize performance. At the same time, broader market forces – low unemployment, changing demand/supply, developing technologies, to name but a few – are impacting how these services are consumed, and – vitally – how they are priced.
Given that context, how are prices changing, and what should enterprises and service providers do to take advantage of opportunities while limiting challenges?
