Podcast

CX Files: The Gig Economy + WFH = GigCX

Simon Dillsworth is the Managing Director for Consulting at Ember Group, based in London, UK.

Ember Group recently published a research paper on the opportunities around a combination of CX and the gig economy – analysts are already calling this GigCX.

On the podcast, Simon explains why GigCX is happening now and the opportunities it creates.

 

Listen Here

Click to comment

You must be logged in to post a comment Login

Leave a Reply

To Top