Interact is a multi-award-winning contact centre outsourcer. We help brands deliver outstanding customer experiences through omni-channel support across Voice, Chat, SMS, Email and WhatsApp.
We are the UK’s first and only Employee Owned customer experience outsourcer, allowing performance and profits to be reinvested into our people and communities so everyone benefits when we succeed.
With UK centres in Richmond Upon Thames and Wigan, a South Africa offshore site in Nelson Mandela Bay, and flexible homeworking teams, we deliver world-class customer service, sales, retention, account management and loyalty.
We are proud to be recognised with multiple national awards for our people, partnerships, culture, and commitment to learning & development. Accredited to ISO 27001 and FCA standards, Interact is trusted by leading brands for our strong culture, customer experience focus, AI and technical expertise, and dedication to quality.
Interact - Proud to be Employee Owned
Richmond | Wigan | South Africa
CX
Customer Service
Flex Peak/Off-Peak
Sales & Retention
Appointment Setting
Lead Generation
