Intelligent Sourcing, Author at Intelligent Sourcing

Customer journey, the road to…where?

The phrase “customer journey” has been bandied about so much it’s in danger of becoming meaningless – which is a shame because...

Businesses have difficulty in engaging with customers in the initial term – which is frustrating because companies spend a lot of time...

By now, it’s imperative to be considering starting a journey into robotics – switched-on businesses are likely to be doing something about...

Your business may only just be starting Senior executives and decision makers have heard the term “disrupted” so often it’s becoming a...