The perfect date for me would be staying at home, making a big picnic in bed, eating Wotsits and cookies while watching...
The quality and consistency of any company’s workforce plays a key role in the success of its operations. Business leaders are constantly...
Many of us are looking at helping employees get back to work and to a new normal but also thinking beyond the...
As the world continues to recover from over three months of unprecedented chaos, contact center executives are contemplating how best to adjust...
Moving into the second half of 2020, everything is on the table in terms of how outsourcers approach front-line delivery. Industry watchers...
South Africa’s 58% youth employment rate was already a crisis before the coronavirus pandemic. Economists predict dire outcomes for the current lockdown...
