Outsourcing is driving growth in financial services

This week was torrid for the outsourcing sector, with Capita posting a warning and adding to controversy over the entire market, although we'd query the direct links being made by some of the papers. Elsewhere reporting suggested outsourcing was going to eradicate jobs in one instance when actually it was going to make a net gain. We can only hope for fairer coverage during the rest of 2018.

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Toll Group’s Indian move shifts back office jobs

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Smith Institute urges brake on outsourcing

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Better Together: AI & RPA in Content-Centric Business Processes

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Capita issues profit warning

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Infosys ties up with A. S. Watson

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Johor, Malaysia

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