Should the public sector be sourcing from small business?

This week we look at the public sector and its relationship with small business, even as Mitie posts a profit note and suffers a share dip as a result. Contact centre markets continue to be lively and digital transformation is cropping up in more and more announcements. See you in seven days.

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Volkswagen hires G3 for calls

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Asda transforms with HCL

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Belize carving out a nearshore English Niche

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Mitie issues profit warning

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Simplify the Complicated. Developing a Unified Data Center Strategy in a Fragmented Regulatory Landscape

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Think AI is best for CX? Think again.

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