Over the past few years there has been a strong increase in interest in GigCX. In short, this is where home-based customer...
Governments and enterprises have been doubling down on the development of their net-zero targets in recent years, seeking to demonstrate ambition and...
The British energy market regulator Ofgem, regularly publishes customer satisfaction data covering the entire energy market in the UK. The data is...
The financial sector is currently experiencing high staff shortages and attrition following the COVID-19 pandemic. According to the most recent statistics from...
Content moderation is a dirty job, but someone has to do it. This is the reality of the Internet today. This is...
Change management is viewed as critical by 75% of GBS organizations, but only 16% manage change as an essential component of GBS...
