The uncertainty that has pervaded business since early 2020 shows little sign of abating. Within this vortex, the next chapter of economic...
ChatLingual, the global, multilingual contact centre platform provider, today announced new UK Headquarters as it expands its innovative solution to enable agents...
In times of crisis, when uncertainty is rife, leaders who can inspire trust and temper anxiety are indispensable. Given how tumultuous the...
In today’s competitive employment market and amid the so-called Great Resignation, maintaining employee satisfaction, engagement and retention has become a top priority...
” Imagine a world where the success of a business is not just measured in pounds and pence, but includes what it...
When last did you share an insightful conversation with a bot? Chances are never, yes, they are powerful tools for increased...
