The return of IAOP’s Summit was the first in-person event since 2020 due to the Covid-19 pandemic. With a thoughtful relaunch, the...
Despite its global persistence, the repeated failure of technology outsourcing to deliver the expected results presents a significant problem for organisations1 for...
One big current idea is AI—artificial intelligence—where we seek to make computers do the sorts of things minds can do. Some of...
A unique partnership between a growing business outsourcing provider and an environmental charity has seen 3,000 new trees planted in forests across...
Mergers and acquisitions denote an industry that is profitable, growing, and attractive—good health indicators for any sector. In the CX outsourcing space,...
Ready to help communities in need while helping your bottom line? Impact sourcing offers employment opportunities to marginalized populations, connecting you with...
