Lessons from the Lockdown – An up-to-the-minute Virtual Conference

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Stephen Loynd has spent his career observing, analysing and commenting on the information and communications revolution spreading across the planet and in particular, the BPO/GBS sector. Prior to launching TrendzOwl in September 2019, Stephen spent over seven years at Frost & Sullivan, working with organizations impacted by accelerating technological change and global mega trends. Stephen is a featured speaker at conferences and company events worldwide, analysing the potential impacts of emerging technologies such as artificial intelligence (AI), cloud computing, data analytics, and Robotic Process Automation (RPA).

Hear is thoughts in this interview with Rod Jones which looks at the global perspective on BPO/GBS realities.


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