Video

Talent and trends in CX

By Intelligent Sourcing

Posted on February 19, 2020

Iain Banks, VP of International Markets at TTEC discusses the trends he has seen over the last 18 months including CX being the differentiator, the importance of talent and how the company is disrupting Europe

Intelligent Sourcing

Talent and trends in CX

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Opinion

Impact sourcing – the power to transform business and uplift communities

The client innovation challenge: Managing the vendor eco-system

Effort needed to move Impact Sourcing to BPO mainstream

BPO: Working from home could reduce your attrition by at least 30% – That’s millions of dollars per year

Before starting your next Digital Supply Chain Project, ask these three critical questions

The challenges facing automotive brands in the post-pandemic 2020s

Rise of the IT specialist

Effort needed to move Impact Sourcing to BPO mainstream

CX Files Special Edition: South Africa

The client innovation challenge: Managing the vendor eco-system

eWorld Procurement & Supply

Intelligent Sourcing

Leave a Reply

Opinion

Impact sourcing – the power to transform business and uplift communities

The client innovation challenge: Managing the vendor eco-system

Effort needed to move Impact Sourcing to BPO mainstream

BPO: Working from home could reduce your attrition by at least 30% – That’s millions of dollars per year

Before starting your next Digital Supply Chain Project, ask these three critical questions

The challenges facing automotive brands in the post-pandemic 2020s

Rise of the IT specialist

Effort needed to move Impact Sourcing to BPO mainstream

CX Files Special Edition: South Africa

The client innovation challenge: Managing the vendor eco-system

eWorld Procurement & Supply

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