UK Government criticised for outsourcing (again)

The British government stands accused of allowing a “merry-go-round” of suppliers to offer services to the tax payer, with one small problem: there is rarely, if ever, any consideration as to whether the suppliers are actually capable of delivering value for money or indeed the service itself.

That’s the latest accusation of the Public Accounts Committee (PAC), according to CIPS and other sources.

Specifically, the criticisms address the tendency to focus on the larger outsourcing companies and also on businesses which are “too big to fail” – so they have to be bailed out, at a high cost to the tax payer, unless they’re called “Carillion”.

The PAC has therefore advised the government to be more assertive in driving value. We can only hope that the full report goes into more detail; “have you thought of insisting on getting value” is a piece of advice that strikes us as so bland and (surely) obvious, it’s useless.

Our best guess is that both government and private sectors need to acquire an appreciation of the other’s culture and norms, and stop assuming their partners will come around to another way of working.

Would it be too cynical to suggest people just communicate a bit?

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