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Serbian flag flies in Europe

Another later-than-usual post, this time because I’m just back from coffee with Marko Kovacevic, chief executive of business services specialist Trizma, based in Belgrade, Serbia. There will be more on the market when I write up some more of the interview in another post later this week.

What excited me most, though, was the fact that he is chairing the European Outsourcing Council (EOC) for the International Association of Outsourcing Professionals (IAOP), marking the organisation’s first foray into Europe. Primarily based in the US until now (although it’s certainly held events in Europe, I was one of the hosts for one of them in Amsterdam only last year) it aims to share best practice and promote good customer experience at every level through its member organisations.

Intelligent Sourcing magazine is pleased to have representation on the council and will therefore be reporting on developments as and when they occur. More on this as it develops…

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