Outsourcing contract pricing has evolved as waves of disruption have impacted value propositions over time. Gone are the days of pricing based on number of checking accounts, tickets processed and insurance claims – and gone are the days of FTE pricing as the work force was moved to low-cost locations. Due largely to strides in automation and RPA, we are now neck deep in the digital era, and pricing trends are more volatile than ever. Should pricing be per robot? Will there be a fixed price relationship? Everest Group Outsourcing pricing trends study can help you uncover the pricing metrics trends and get actionable insights that can be put into play immediately. Take the study now, and see what your peers are doing and compare your strategies and tactics. We’ll provide you with full analysis once the study is completed.
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