Intelenet has set up a global delivery centre in Jordan. The centre has a capacity of 200 seats and aims to help the company expand its operations across all sectors and provide low cost Arabic delivery based on emerging client demands.
Intelenet has four centres in the Middle-East catering to clients across travel, logistics, telecom, financial services and public sectors with cost optimal BPS service offerings in English and Arabic. The Jordan centre is a stepping stone which will allow Intelenet to provide hybrid onshore and offshore delivery locations. The centre is in the process of expanding to a 500-seater facility and will be a pivotal centre for driving growth in the GCC region.
Piety Gonsalves, Managing Director – Middle East, Intelenet Global Services said, “Jordan is a strategic low cost nearshore delivery location for us and this centre underscores our intent to grow aggressively in this region leveraging local talent. We see significant opportunities to grow across sectors. With this strategic presence in Amman, our continuous endeavour is towards operational excellence and delivering customer satisfaction by providing digital transformation based new age innovations.”
The company has a global footprint with presence in eight countries with a combined strength of more than 40 service centres and 55,000 employees.