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Hybrid Sourcing Deja Vu

Hybrid sourcing – a construct in which an enterprise and a service provider join forces to deliver services – is on the rebound following several years of declining interest. In the past year or so, in the face of ongoing geopolitical, regulatory, and digital disruption, both enterprises and service providers are reconsidering the hybrid model. Is this the answer to our service delivery dreams or a contractual nightmare?

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