Everise/C3 has won three awards at Asia’s Outsourcing Excellence Awards: BPO Innovation of the Year, Outsourcing Service Provider of the Year and CEO of the Year. Received by William Foo, the company’s chief financial officer, the awards recognize Everise/C3’s technological innovations including its Artificial Intelligence capabilities developed in its C3 Lab following the winner’s partnership with Microsoft.
“Winning not one but three awards for outsourcing thought leadership is a testament to our team’s mindset, capabilities and sense of differentiation and our ability to help clients improve their business outcomes as we continue to create solutions that enable them to become more successful,” shared William Foo.
Everise is led by CEO Sudhir Agarwal who received the CEO of the Year award. Recognising the need for product and service diversification and technology incorporation, Sudhir oversaw key partnerships and pushed towards providing more omnichannel and multilingual solutions for clients. Under his leadership, multiple C3 Labs were launched worldwide. The products incubated in these Labs earned Everise the BPO Innovation of the Year award.
“Our innovations in digital transformation are helping businesses worldwide deliver exceedingly better customer interactions and achieve greater retention rates, at much lower costs,” shared Sudhir Agarwal. “We look forward to providing award-winning offerings to the industry with our clients and CMO ASIA affirming Everise/C3’s high level of service,” he added.
The CMO ASIA Awards recognize companies for their best practices, case studies, innovation and client engagement. Organized by CMO ASIA, the Asia’s Outsourcing Excellence Awards aim to identify and reward exceptional achievements in the BPO and outsourcing field.