January 10, 2023
Content moderation is a dirty job, but someone has to do it. This is the reality of the Internet today. This is...
January 5, 2023
Change management is viewed as critical by 75% of GBS organizations, but only 16% manage change as an essential component of GBS...
January 3, 2023
The marketing industry is facing strong headwinds for a variety of reasons – from the demise of third-party cookies to rapidly evolving...
December 14, 2022
Debt collection is and always has been an issue. Private businesses, councils, housing associations and myriad others are going to have to...
December 12, 2022
As you’d expect we spend a lot of time here at Sigma thinking about what customers want. What keeps them happy, what...
As we approach the festive season, individuals are cutting back on festive spending as the cost of living crisis intensifies. There is...
November 24, 2022
What is the future of work-from-home (WFH)? This was the title of a recent online lecture by Professor Nick Bloom of Stanford...
October 31, 2022
Finding common ground with your customers can be extremely helpful, as discovering that your values and outlook are aligned can do wonders...
October 25, 2022
Another week, another raft of concerning headlines and political upheaval. Amongst the myriad of gloomy news reports, I was concerned to see...
Multilingual messaging provider ChatLingual is thrilled to announce its partnership with HGS UK, a leader in providing world-class customer care and digital...