News
-
18How do you mean, “outsourcing”?
A thought for the weekend: what exactly do people mean by outsourcing when they discuss it? At Intelligent Sourcing we tend to...
-
36Hitting a home run
Arise Virtual Solutions is a contact centre specialist with a difference. No professional customer experience specialist wants anything but the best for...
-
122Will the Philippines slip?
Is the BPO crown finally starting to shift from the traditional giants? Philstar reports that Credit Suisse thinks so and it could be...
-
110Webhelp moves further into France
BPO company Webhelp, has announced the acquisition of French firm, GreenPoint. GreenPoint works in digital and mobile management of Know Your Customer (KYC),...
-
76WNS targets shipping with Locus
Business Process Management specialist WNS has made plans to board the shipping market by forming an alliance with Locus. The idea is...
-
127Australian Tax Office declares outsourcing bonanza
The Australian Tax Office (ATO) has declared three outsourcing contracts worth $162m, reports IT News. Functions being outsourced include contact centre work....
-
158Finnish deal goes worldwide
Finnish technology and automation company Valmet has signed a worldwide deal with CGI to transform its IT infrastructure. Under the terms of...
-
100Hurricane Irma brings out the best
Only time for a short entry today but Intelligent Sourcing wanted to acknowledge the efforts being made in the US by the...
-
58Atos Romania anticipates rapid growth
To look at our local media here in the UK you might assume that the outsourcing market was pretty dire; controversies because...
-
191RBS accused of outsourcing against tax payers’ interests
The Royal Bank of Scotland, which also owns the National Westminster Bank in the UK, is outsourcing a lot of IT jobs...
