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UK needs to upgrade infrastructure more than the rest of the EU
This week we look into UK infrastructure (the clue is in the picture, it's getting old) while a new customer experience brand launches; also Vodafone has been looking at the Internet of Things and how it'd going to grow, and Adobe is into personalization. There's a lot more going on too - have a look around the site, see you next week.
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Vodafone sees IoT increase
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Outsourcing growth continues worldwide
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Shared Services Leading Innovation and Creating Value
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New CX brand launches
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Adobe: when in doubt, personalize
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TTEC Establishes Customer Experience Operations in Greece, Extends European Footprint to Provide Regional Expertise
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