Rural Sri Lanka enters BPO fray

This week Sri Lanka had a major event about BPO in the region - like a lot of countries it sees itself as a leader. Meanwhile people are considering leaving tech laggards in the UK, a query over the British election and a contact centre proved to be much ado about nothing and a not-in-government party drew up plans for outsourcing. Oh, and our new issue is out and is all about blockchain. See you in a week.

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Contact centre cleared of election issue

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Would Labour curb UK outsourcing?

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Summer Issue: Blockchain Special

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Technology is frustrating employees, says tech specialist

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Keeping the Love Alive: Five Steps to a Long-Lasting Buyer-Supplier Relationship

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Automation to double in Europe

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